NOTICE OF PRIVACY
Comprehensive Privacy Notice
Date of last update 02-09-20
Child Development Center Pequeños Pasos S.C. hereinafter BABY STEPS with operating address on Carretera Camino a Sn. Mateo Sta. Rosa 45 Calle Carretera San Mateo-Santa Rosa # 31, Col. El Contadero, Cuajimalpa de Morelos, Mexico City., C.P. 05500, is committed to the protection of your personal data, being responsible for its use, handling and confidentiality; and in this regard, informs you of the following::
¿FOR WHAT PURPOSES WE USE YOUR PERSONAL DATA?
The personal data that we collect from you will be used for the following purposes that are NECESSARY for the service you request:
- Updating of our databases;
- Creation of your account for the sale of services and products with home delivery;
- Online shopping for products and services;
- Pick up your order and delivery of the products;(s);
- Notify you about the current status of your order;
- Carry out the payment process and the corresponding invoicing, if required;
- Answer questions, complaints, comments, suggestions, clarifications, returns and follow up on them;
- Quality in the service;
Additionally, we use your personal information for the following purposes that are not necessary for the requested service, but that allow and facilitate us to provide better care:
Send you promotions, advertising, benefits and discount coupons; Carry out analysis that allows offering you and, where appropriate, granting you financial products and / or services in accordance with existing regulations; To know your consumption habits, tastes and preferences to offer you those products that are suitable for them; Prepare marketing studies, market segmentation, statistics; and Invite you to participate in our events, contests, sweepstakes, promotions and activities on social networks, website, etc. We will refrain from selling, renting or renting your personal data. Notwithstanding the foregoing and based on the provisions of articles 36 and 37 of the Federal Law on Protection of Personal Data Held by Private Parties and 68 of its Regulations, we may transfer your personal data without the need for your consent to: i national or international companies of the same group, such as subsidiaries, affiliates, affiliates, controlled or controlling BABY STEPS for the purposes established in this Privacy Notice, ii third parties to deliver your order, to send you offers and / or advertising or to prepare market studies or surveys, iii third parties, national or foreign consultants or auditors to carry out monitoring processes for compliance with applicable legislation and our policies, procedures, guidelines, manuals or internal protocols.ernos.
In addition to the information you provide us, BABY STEPS may collect information such as the IP address, MAC address, type of user's browser, domain name and specific pages within the site through which they had access, as well as the time of interaction with the BABY STEPS website, cookies and web banks in order to fill in statistics on the browsing behavior of our users. The personal information you provide us is stored in controlled databases with limited access. In the case of using cookies, the help button found in the toolbar of most browsers will tell you how to avoid accepting new cookies, how to make the browser notify you when you receive a new cookie or how to disable all the cookies.es.
In case you do NOT want your personal data to be used for these secondary purposes, please indicate it below.
The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and / or products that you request or contract with BABY STEPS. In the event that you DO NOT express your refusal, it will be understood that you authorize the use of your personal information for these purposes.
¿WHAT PERSONAL DATA WE USE FOR THE ABOVE PURPOSES?
To carry out the purposes described in this privacy notice and depending on the products you wish to purchase, we will use the following personal data:
Data that you provide: We collect the personal data that you provide yourself when using our services, or when interacting with us, such as: Name, surname, gender of sexual group, date of birth, city and country of residence, cell phone, email, address of correspondence, fiscal address.
Financial data: If you have made a purchase, the data that we will have are those related to that purchase. These data include payment information, credit or debit card number, information about your card, or any means of payment associated with a traditional banking system such as PayPal or MARKET PAYMENT, authentication information and details of billing, shipping and contact.o.
Data on the use of our services and products: Create a password when creating your user profile, select a preferred shipping method.
When you visit ourwebsite, we may collect data on the type of device with which it was connected, the device identifier, the IP of the device, its operating system, the type of browser it uses, the use of data, information diagnosis and location of computers, telephones or other devices in which you have your browser or our products or services have access. Where available, our services may use your GPS, your IP address and other types of technologies to determine the approximate location of your device and thus, to improve our products and services.
In ourwebsitesensitive data is not collected.
¿WITH WHOM WE SHARE YOUR PERSONAL DATA?
We make certain personal data available to strategic partners who work with our products and services and help us market them to our customers. We will only share personal data with these companies to provide or improve our products, services and advertising; It will not be shared with third parties for their own marketing purposes without your express prior consent.
We may share personal data with all affiliated companies of Centro de Desarrollo Infantil Pequeños Pasos S.C.
In the event of a merger, reorganization, acquisition, association, assignment, spin-off, transfer or sale or disposal of all or part of our business, including in connection with any bankruptcy or similar proceedings, we may transfer all or part of personal data to the corresponding third party.
It may be necessary by law, legal process, litigation and / or requests from public and governmental authorities within or outside your country of residence that we disclose your personal data. We may also disclose personal data if we determine that, for purposes of national security, law enforcement or other matters of public importance, the disclosure is necessary or appropriate.a.
We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and seek available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
¿HOW YOU CAN EXERCISE YOUR ARCO RIGHTS OR REVOKE YOUR CONSENT?
You may access, rectify, cancel or oppose the processing of your personal data that we have in our records and files, or, revoke your consent to use them, by submitting a written request at our address or, via email: info@babysteps.com.mx
It is important to inform you that your request must contain, at least, the following information:
(i Your name or that of your representative, address or other means to communicate the answer;;
(ii The documents that prove your identity, or where appropriate, that of your representative;;
(iii The clear and precise description of the personal data regarding which you seek to exercise your right; Y,,
(iv Any other element or document that facilitates the location of personal data..
Likewise, you must prove your identity by means of valid official identification or in case of submitting your request through your representative, through a public instrument, a power of attorney signed before two witnesses or a statement in the personal appearance of the owner.
We promise to give you a response within a maximum period of 20 business days from the day we receive your request, which we will make available to you at our address if you submitted your request in BABY STEPS or, via email if the Exercise of rights ARCO requested it by this means, after proof of identity. If you request access to your personal data, the reproduction of these will be carried out through simple copies, electronic file, or you can consult them directly on site. In case of requesting your right to rectification, your request must be accompanied by the documentation that supports the origin of the request.
The person in charge of dealing with ARCO requests is:
Maria Jose Gomez Velez
Email: info@babysteps.com.mx
Phones: 52 55 5813 20099
Address: Carretera Camino a Sn. Mateo Sta. Rosa 45 Calle Carretera San Mateo-Santa Rosa # 31, Col. El Contadero, Cuajimalpa de Morelos, México D.F., C.P. 0550000
OTHER MEANS OF LIMITING THE USE AND DISCLOSURE OF YOUR PERSONAL DATA
If you want to stop receiving advertising or promotions of our services, you can:
- Submit your request in person at our address.
- Send an email to the following email address: info@babysteps.com.mx
- Call the telephone number 52 55 5813 20099
¿HOW WE WILL INFORM YOU ABOUT CHANGES TO THIS PRIVACY NOTICE?
The privacy notice may undergo modifications or updates, therefore, we promise to keep you informed of such situation through the Internet page www.babysteps.com.mx
¿HOW TO CONTACT US?
If you have any questions about this privacy notice or our privacy policy, you can direct it to:
- The electronic address: info@babysteps.com.mx
The postal address: Carretera Camino a Sn. Mateo Sta. Rosa 45 Calle Carretera San Mateo-Santa Rosa # 31, Col. El Contadero, Cuajimalpa de Morelos, México D.F., C.P. 055050
- By phone 52 55 5813 20099
Likewise, we make copies of this privacy notice available to you at our address and on our website www.babysteps.com.mx, click Privacy Notice.
If you consider that your right to the protection of personal data has been violated by any conduct of BABY STEPS, you can go to the National Institute of Transparency, Access to Information and Protection of Personal Data INAI. For more information visit www.inai.org.mxmx