Terms of Service

TERMS AND CONDITIONS

Welcome BABY STEPS!

We don't like to refer to us in the third person, so I hope you don't bother talking about"You."

You are reading these Terms and Conditions because you are using THE BABY STEPS website on any device with Internet access through the URL:https://www.babysteps.com.mx (hereinafter the"Site") or from any social network linked to the SITEYou will be able to access the SITE through a computer, a mobile phone, a tablet , a console, or through any other technology with Internet access, from now on a"Device".

These Terms constitute a binding contract between YOU and Centro de Desarrollo Infantil Pequeños Pasos SC(hereinafter BABY STEPS) in connection with the use of the SITE. So you should have some important points:

  • Our Terms May ChangeThe terms and conditions on the use of the SITE and the sale of its products and/or services may be modified or updated, for which reason, we promise to keep you informed of such situation through the Internet page babysteps.com.mx
  • Read the TERMS AND CONDITIONS and if you do not agree with them, please stop using the SITEIf you continue to use our SITE, we will understand that you have accepted the current Terms and Conditions or future updates.

Terms of sale. With any purchase you make with us, you accept the applicable Conditions of Sale in the Mexican Republic.

SERVICES
The services that BABY STEPS offers are those related to the provision of educational services and child care; With the understanding that BABY STEPS reserves the right to temporarily interrupt, suspend and/or cancel the sale service permanently at any time and at our sole discretion without incurring any liability against Users for such reason.

BUYER, you can buy online by entering the BABY STEPS website at www.babysteps.com.mxLikewise, you can access directly with any of the social networks linked to BABY STEPSOn the BABY STEPS SITE, a catalog of products and/or services will be displayed in which you can choose the products and/or services or service that you require.

Once inside the store, you can review the display of products and/or services, and if you want to buy you must click on the image of the products and/or services in question; The image will be enlarged and the information and availability of said products and/or services will be displayed, in case the information provided fits your needs you must click on the button that exercises the action of BUY, PAY or ADD TO THE CART OF PURCHASES.

Once this is done, you must follow the steps indicated on the SITE to proceed with the purchasing process.

You can be previously registered to be able to make purchases more easily in the sense of filling in contact information, banking information and shippingOr, you can complete the registration process before proceeding to the payment processFinally, you have one last option to carry out the purchase process, which will be BUY AS A GUEST, in which your contact information, banking and shipping information will not be saved for future purchases.

In purchases with a credit card or some aggregator such as PAYPAL or MERCADO PAGO, you can find promotions and choose the payment method to"Monthly payments", that is, the total cost of the purchase will be divided into 3, 6, 9 or 12 fixed payments to your choice and depending on the promotion at that time, to these, the corresponding interest rate or not will be added, which ranges from 0% to 11.5% of the total purchase according to the term chosen by THE BUYER and to the selected promotion.

BABY STEPS will not be responsible in the event that your issuing bank cancels these terms due to non-payment or some other situation.

BABY STEPS will have security measures available for the handling of purchase information, likewise, BABY STEPS states that it does not have access to or store your sensitive data related to the payment method usedOnly the Aggregator who acts as the payment processing entity has access to this data in order to operate the transactionsIt is important to note that the Aggregator is a third party totally unrelated to BABY STEPS, so BABY STEPS cannot be held responsible for the use it makes of said data.

It is important that you bear in mind that the prices of products and/or services may change without prior notice, as long as this order has not been settled.

SHIPPING OF PRODUCTS

In the event that you have bought any type of product, we will send your purchase as soon as possible, so we will be sending you your products within a maximum of 10 business days after the purchase, for which we will use the shipping method that we define and your shipping adheres to the delivery policies and rules thereof.

Shipping is free to all of Mexico unless we tell you otherwise at the time of purchaseWe will send your purchase to the address you have given us, so you are responsible for giving us complete and true data and references, in case you do not provide this data correctly, there is no person who receives the order, or refuses to receive it. , we can cancel the operation or we will have to charge you shipping costs that you will have to payHome delivery will be on business days of delivery and at times established by our provider of this service, but keep in mind that in case of not being able to deliver it for reasons not attributable to us, our provider will return it to us and we can charge you the costs of additional shipping.

All shipments marked as FREE shipping are subject to the order; i) is for an amount equal to or greater than that indicated on the page, an amount that may be modified by BABY STEPS at any time; ii) it is a single order (package); iii) is carried out at the same addressWith the understanding that if your order is to be sent to two different addresses, you must cover the corresponding rates.

Out of Stock:We are human and we can have a margin of errorIn case you acquire a product and/or service that is out of stock or out of stockWe will refund your money in a maximum of 10 business days or, according to your choice, you can exchange the product and/or service for another that we have in stock, when the product and/or service is of a higher price, you will only pay the difference otherwise, if you choose a product and/or service with a lower price, we will refund the difference in a maximum of 10 business days.

RETURNS & EXCHANGESWe are sure that you will love our products and/or services, even so we give you 10 calendar days from when you receive them or start using the service to return them at no extra charge.We will not pay for the collection of the products, you will have to pay that cost and send us the tracking number, once we have received the product we will check that everything is in order, after that we will send you our comments on a maximum of 10 days. your return.

ELECTRONIC COMMUNICATIONS Every time you use one of our services or send us an email, you will be communicating electronically with Us, for which we understand that you agree to receive communications from Us by electronic means and that we save and use your personal information to communicate with you, always in compliance with our Privacy Notice and applicable lawsYou also accept that all contracts, notices and other notifications and communications that we send you by electronic means

REFUNDSIn order for us to return your money in case of return or cancellation of our products and/or services within the period established above, you must present the products and/or services with the complete documentation that we request, said documentation must be presented and it will be verified, this process can take up to 30 calendar days from when you have delivered it to us, and once the procedure is concluded, if it is favorable, it may take between 7 to 15 business days to be reflected in your account, this time is unique and exclusive to the process that the issuing bank carries out and is foreign to UsIf you do not present the complete documentation, the process will be delayed pending completion of the required documentation and the waiting time may be longer.

BILLINGYou can request the invoice at the time of your purchase, it will have to be within the current month of the purchase, do not forget, otherwise your purchase will be invoiced as General Public.

OBLIGATIONSUnless otherwise indicated, the prices of the Products and/or services are unitary and include the corresponding VATBy accessing and using the Site, the User agrees to make proper and lawful use of it.The User agrees to comply with all applicable laws when using the Services and may only use the Services for legal purposes.

  1. In addition, without detriment to those arising in the other sections of these Conditions, the following shall be the User's obligations:
  2. You are obliged to guarantee the veracity and accuracy of the data you provide us and carry out as many updates as necessary.In any case, You will be solely responsible for the false or inaccurate statements that you make and for the damages caused to Us, other Users or third parties due to the information you provide, expressly committing yourself to keep in peace and to indemnify BABY STEPS their affiliates, subsidiaries, holding or controlled companies, shareholders, administrators, attorneys, officers, advisers and employees and/or any third parties for damages that may arise from the inaccuracy or lack of veracity of said data.
  3. Notify us immediately of any indication of the existence of a breach in the security of the Site or the Services provided or of security breaches of any kind.
  4. Make good use of the content, information and Services provided from or through the Site, in accordance with the law, good faith and generally accepted good customs, expressly committing yourself to refrain from carrying out practices or uses of the Services for illicit, fraudulent purposes, harmful to the rights or interests of BABY STEPS or other Users or third parties, as well as not infringing the rules contained in these Conditions that regulate and, in due course, regulate any of the Services provided from or through the Site.
  5. Refrain from making professional or commercial use of the ServicesFor these purposes, you are expressly aware that BABY STEPS prohibits the use of the Site for any type of professional and/or commercial use thereof by Users or any third party outside of BABY STEPS, that is, the Site offers a platform for for the provision of the Services, expressly prohibiting the claim of obtaining any benefit through the Site by the Users through the Site.
  6. Refrain from taking any type of action that could disable, overload or damage systems, equipment or services of the Site, directly or indirectly.

Respect the intellectual and industrial property rights of BABY STEPS, of the brands and licenses of the products and/or services of third parties that we offer, of content, information and the Services provided from or through the Site, generally refraining from copying, distribute, reproduce or communicate them in any way to third parties, unless there is express written authorization from BABY STEPS or the holders of said rights. All product and/or service brands, service marks and trade names are registered/registered in your name and/or licensed by BABY STEPSYou are not acquiring a license or property right to any product and/or service brands, service brands or trade names by accessing or using the SITE or the Content.

You agree not to modify or remove any"notice of ownership"or"identifying sign of the owner"of the materials downloaded from or printed from the SITE.

  1. Regarding the Site and its Social Networks, it is forbidden to send, introduce or execute any information, program or sequence that contains viruses, Trojan horses, worms or other computer programming routines that may damage, negatively interfere, intercept or expropriate any system, data or personal information; inject or introduce a direct or indirect link to any other website unless explicitly requested.
  2. Interfere with or interrupt the Services, the Site or the servers or networks connected to the Services or the Site, transmit or introduce any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any software or telecommunications hardware or equipmentMake a"partial"or"total"copy of any part of the Services, or code without the prior written authorization of BABY STEPS; modify, adapt, sub-license, translate, sell, reverse engineer, decipher, decompile any part of the Services, codes or any software that is used on the Site.
  3. Outside of the specific rights of use that have been granted to you by BABY STEPS in connection with the SITE, you agree not to use, copy, edit, translate, reproduce, distribute, download, transmit, sell, create derivative work from or exploit from Any form of the Content, including User Content (except if it is your own User Content published legally on the SITE), without the prior written consent of BABY STEPSUnauthorized use of the Content may be a violation of copyright, trademark or other intellectual property laws and could lead to criminal or civil penalties and penalties.In general, you may not use any type of device, software or routine, existing or to be invented, that interferes or hinders the proper functioning of the Site and you undertake not to use reverse engineering, de-compilation, or disassembly techniques, nor to modify, translate the Site, since it enjoys the protection established by the laws and industrial and intellectual property treaties.
  4. It is strictly forbidden to make any type of publication for commercial purposes with the understanding that BABY STEPS provides a Service but it is not a classified page.

You will only be able to use the SITE if you are of legal age or if you have the permission of a parent or legal guardian and please:

  • Be Truthful, provide true and current data when you sign up.
  • Keep your personal registrationDo not create more than one account or accounts on behalf of another or transmit your account.
  • Take care of your data. Keep your username, password and any other access credentials safe and do not allow anyone else to use your account.
  • Be Responsible:Inform us immediately of any unauthorized use of your accountYou are responsible for everything that is done through your BABY STEPS account, with or without your permission.WITHIN THE LIMITS ESTABLISHED BY LAW, BABY STEPS WILL NOT BE LIABLE FOR EVENTUAL LOSSES OR ACTIVITY RESULTING FROM UNAUTHORIZED USE OF YOUR ACCOUNT.
2. PUBLICATION OF CONTENT ON THE SITE AND ITS SOCIAL MEDIA

USER CONTENT LICENSE. Some parts of the SITE allow you to post comments and other content (hereinafter,"User Content")BABY STEPS is not responsible for the User Content that others post on the SITE.The User Content is owned by you or whoever created it, but at the time you publish it, you are granting BABY STEPS a license under the terms described below:

We love that you communicate with us, so as a user you can publish your opinions, comments, photographs, and other content; send communications; and submit suggestions, ideas, comments, questions or other information, provided that their content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringes intellectual property rights or in any other way is offensive to third parties or objectionable. , nor does it consist of or contain computer viruses, political propaganda (we do not like green tweets) or advertising content, chain mail, mass mailing or constitutes any other type of"spam"The use of false email addresses is NOT allowed, nor is it allowed to impersonate another person or entity, nor to falsify in any other way the origin of any content.We reserve the right to (without being obliged to) remove or modify such content, even though we do not regularly review published content.

EXCLUSION OF LIABILITY.

BABY STEPS IS NOT RESPONSIBLE FOR ANY CONTENT THAT USERS POST ON THE SITE.

BABY STEPS does not warrant that The SITE will be uninterrupted or error-free, that all defects will be corrected, or that it is free of viruses or harmful elements.

To the extent permitted by law, BABY STEPS declines any responsibility, express or implicit, in relation to The SITE, the Content, the User Content and any other products and/or services or services that you obtain or access. through the SITE, including, but not limited to, implied warranties of title, merchantability, conformity for a particular use and non-infringement.

You are solely responsible for any damages suffered as a result of accessing THE SITE, insofar as applicable law does not provide otherwise.

We do not guarantee an improvement in your athletic performanceWe only make available products and/or services that can give you some benefit when using them within your proper activity.

RESOLUTION

BABY STEPS can delete or modify any user, products and/or services at any time without prior notice.

BABY STEPS may close or suspend your account, delete your profile or your User Content, as well as restrict your use of all or part of the SITE at any time and for any reason, without any liability on its part, and subject to applicable law.

By publishing any content or submitting any material for publication, and unless otherwise indicated, you grant in our favor the non-exclusive, free, perpetual, irrevocable and fully sublicenseable right in favor of a third party, to use, reproduce, modify, adapt, publish, translate, create and exploit any derivative works and distribute and display their content throughout the world and through any mediumYou grant us and our sublicensees the right to use the name you have given us in connection with such content, if we so choose.You declare and guarantee to be the owner or in any other way control all the rights to the content that you may publish; that the content you provide is accurate; that the use of said content will not imply any breach of this policy and will not entail any harm to any person or entity; and that you will indemnify BABY STEPS with respect to any claims in relation to the content you provideWe have the right but not the obligation to monitor and edit or remove any activity or content.We do not assume any responsibility for any content posted by you or any third partyYou agree not to initiate any claim or action against us in relation to any content posted by you or any material provided by you.

INDEMNIFICATION/LIMITATION OF LIABILITY

By publishing any content or submitting any material for publication, and unless otherwise indicated, you grant in our favor the non-exclusive, free, perpetual, irrevocable and fully sublicenseable right in favor of a third party, to use, reproduce, modify, adapt, publish, translate, create and exploit any derivative works and distribute and display their content throughout the world and through any mediumYou grant us and our sublicensees the right to use the name you have given us in connection with such content, if we so choose.You declare and guarantee to be the owner or in any other way control all the rights to the content that you may publish; that the content you provide is accurate; that the use of said content will not imply any breach of this policy and will not entail any harm to any person or entity; and that you will indemnify BABY STEPS with respect to any claims in relation to the content you provideWe have the right but not the obligation to monitor and edit or remove any activity or content.We do not assume any responsibility for any content posted by you or any third partyYou agree not to initiate any claim or action against us in relation to any content posted by you or any material provided by you.

COMPENSATION.

By accepting these Conditions, the User declares and undertakes to remove BABY STEPS, its affiliates, subsidiaries, controlling or controlled companies, shareholders, administrators, attorneys, officials, advisors and employees from any damage or loss as well as of claim, demand, loss, responsibility and expense (including reasonable attorneys' fees) caused by the User's breach of the violation of any provision contained in these Conditions or of any law or regulation applicable to them, as well as the breach or violation of the rights of third parties including other Users.

USE OF COOKIES.

Users acknowledge and accept, giving their full, full and irrevocable consent from the moment of accepting these Conditions, that the Site uses or may use its own and third-party cookies, which are normally classified as"temporary"cookies and"cookies."permanent"Temporary cookies are usually used to carry out the transmission of information in an electronic communications network and are strictly necessary for the provision of the Services explicitly requested by the User, such as session cookies, which are the most common type of temporary cookies. that help the User to navigate efficiently through the Site, monitoring the User's journey through the Site, taking into account the information that they have provided during the session started with their user account.Temporary cookies are stored in the temporary memory of the browser used by the User and are deleted when it is closedPermanent cookies, on the other hand, save the user's preferences for the current session and future visits.Permanent cookies are often used to track User behavior and provide personalized advertising.

BABY STEPS will use its own and third-party cookies for the following purposes:

  1. Remember preferences for payment, purchase and Products and/or services and services, among others, in order to offer a personalized service, with the understanding that the payment process works on a secure server using security protocols that transmit information encrypted that BABY STEPS cannot access.
  2. To analyze, either by itself or through third parties, the browsing behavior of Users through the Site.
  3. Know and identify which Users come from advertisements on the internet from pages outside the Website or social networks.
  4. In order to prevent fraudulent activities.
  5. Value the preferences of the Products and/or services and services most requested by Users.
  6. Maximize security on the Site.

Derived from the above, Users declare to be aware and grant their full consent, by accepting the Conditions and the Privacy Notice of BABY STEPS, regarding the use of cookies on the Site.

PRIVACY.

We ask you to review our Privacy Notice at www.babysteps.com.mx, which may be updated, modified or entirely reformed from time to time in accordance with the applicable policies and those determined by BABY STEPS at the time, therefore We recommend that you periodically review the privacy provisions.

CONFLICTS OR DISPUTES/ADDITIONAL TERMS

APPLICABLE LAW AND JURISDICTION

These Conditions, as well as the relationship of BABY STEPS with the Users will be governed exclusively by the legislation and applicable laws in Mexico and for the execution, dispute or its interpretation and compliance and the development of the commercial relations between the User and BABY STEPS, both parties agree to submit to the jurisdiction of the Courts and Tribunals of Mexico City.

Notwithstanding the foregoing, both BABY STEPS and the User undertake to try to amicably resolve any disagreement that may arise between them.

POLICIES, MODIFICATION AND INDEPENDENCE OF PROVISIONS.

Please review our other policies posted on this SiteThese policies also govern the use by the User regarding our servicesWe reserve the right to make changes to our Site, policies, General Conditions of Services, and these Conditions of Use at any time and your continued use of our services will certify your acceptance of said changes.If any of these conditions is considered invalid, null, or unenforceable for any reason, said condition will be considered independent and will not affect the validity and enforceability of any of the remaining conditions.